Privacy Policy

Privacy Policy (Commonwealth) 1988 Collection Notice

NM & LA Nominees Pty Ltd ATF Ballarat Property Agents Unit Trust T/AS Ballarat Property Agents ACN 669784703 is committed to protecting your personal information. We collect personal information about individuals who inspect or enquire on properties we have for sale or lease. 

We use the information for the following purposes:-

With rental applications, we usually collect:

• identity verification information (e.g. driver licence or other ID details);obtain emergency contact details
• details of any current tenancy and/or rental history; and current home ownership
• if you are employed, details of current and previous employment
• if you are self-employed, information about your business and business advisors (e.g. solicitor or accountant);
• if you are a student, information about your place and course of study, income and parents;
• if you are in receipt of social security or other benefits, details of the type and amount of benefit;
• details of vehicle and pet ownership where applicable; and names and contact details for referees.
• If you are a renter or prospective renter, we collect personal information for the purpose of assessing the risk of providing you with a tenancy, processing your rental application, preparing the lease or rental agreement, collecting rental payments and other purposes related to the establishment or management of your tenancy, including the connection of utilities.

In the case of property owners or purchasers, we usually need to collect:

• Contact Numbers, email address, residential address and address of additional owned properties
• If an accident or crime occurs and the property sustains damage we need to provide information to relevant authorities, including but not limited to ambulance and hospital staff, police, and insurers
• information about the property; if we are providing advice about property for investment purposes
• If you are a property owner, we collect personal information for the purpose of managing or selling your property or property portfolio and providing you with related services.
• If you are a purchaser or prospective purchaser, we collect personal information for the purpose of keeping you updated during the purchase process and keeping you up to date with new properties coming to market
• If you are purchasing a property we manage, we collect personal information for the purpose of managing tenancy changes arising from the change of ownership.

When collecting, using and handling personal information, Ballarat Property Agents is required to comply with the Privacy Act 1988 (Cth) and is bound by the Australian Privacy Principles set out in that Act.

We may be required to collect and use your personal information under Commonwealth and Victorian laws relating to the sale of real estate, taxation, foreign investment, money laundering, and terrorism.

Meaning of ‘personal information’

Personal information means information or an opinion about an identifiable individual. The sort of personal information we collect includes name, address, telephone and email contact details, complaint details and information we need to process various types of transactions, such as fundraising registrations.

How we collect personal information

We collect personal information when you:

• Submit a paper or online form
• Write to us an email
• Telephone

We may get personal information about you from other people or organisations. For example, when we:

• investigate a complaint
• obtain your contact details from another person or a public database such as the white pages.

Whenever we collect personal information, we will ensure that you know why we collect it, what we do with it and who we disclose it to. Where we do not collect information directly from you, we will take reasonable steps to let you know that we have the information.

Web Statistics and data collection

Pages on the site may be coded with Google Analytics software. This software stores a cookie in your browser, which contains a unique identifier, and sends information to Google. This enables Google to track the number of unique visitors to the site. In no way does this unique identifier identify a user personally. We do not and will not marry any data collected by Google with any personal information.

While you can browse this website anonymously, without disclosing your personal information, we may not be able to provide the full range of services through this website if we are not provided with the information outlined above.

Email Subscription Service

The personal information we collect via the email subscription system is your email address.

In addition to using the information for the purpose of providing our email subscription service you have requested, we may also use or disclose the personal information that we collect about you for the following purposes:

• research
• the compilation or analysis of statistics
• As listed under Tenancy Applications section
• As listed in owners or purchasers section

We may preserve the content of any electronic message that we receive. Any personal information contained in that message will only be used or disclosed in ways set out in this Privacy Statement. We will not use that information to add you to a mailing list without your consent.

Links to external websites

This website privacy statement does not extend beyond this website. When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.

Staying anonymous

Most of the things we do require you to provide us with personal information. However, where it does not affect the proper performance of our functions, we will not require you to provide it however is you would like us to provide a service to you, information will need to be provided otherwise we are unable to provide the service

You may contact us at 39A Peel Street, Ballarat Central on 03 5324 2408 between 9.00am and 5.30pm Monday to Friday or email on admin@ballaratpropertyagents.com.au to gain access to or amend the personal information we hold about you.

The main consequence for you if you do not provide your personal information is that you will be unable to inspect this property.

Ballarat Property Agents request certain personal information, in order to provide goods and services to you in accordance with our Privacy Policy and the relevant Privacy Collection Notice